iTAG™ Service Tracking System

Improve battery service tracking accuracy with paperless record keeping.

Perfect for these applications:

 Reach TruckReach      Counter Balance TruckCB     VNA TruckVNA     Side Loader TruckSide Loader

Real Time Reporting

The iTAG app works with our online battery data platform, www.BatteryManagement.net. This means that every task tag you scan via the app is recorded and uploaded to the website instantly. Consequently, there is no more manual tracking, no more lost paperwork and no more missed tasks. It also significantly enhances the efficiency of engineers on site, enabling them to complete more tasks in a single visit.

Improves Maintenance Visibility

The iTAG Service Tracking System leverages barcode scanning technology to capture battery maintenance activities quickly and accurately. All records are stored online, giving you complete visibility across your entire battery fleet. With a customisable tracking portal, easy coordination across multiple locations, and mobile app scanning, maintenance tasks are streamlined and transparent, enabling faster service and comprehensive, real-time oversight.

Saves Time

iTAG and BatteryManagement.net streamline service by replacing manual record-keeping with fast barcode scans and automatic online updates. Technicians save time on every service call, while managers instantly access accurate maintenance histories to make quicker, more informed decisions.

Why iTAG™

The iTAG Service-Tracking System uses barcode scanning technology to record battery maintenance activities quickly and accurately. It also records the tasks online, providing you with complete visibility across your entire battery fleet. 

Saves Time and Money

The task of recording service activities is dramatically simplified. iTAG ensures proper maintenance for peak performance.

Asset Photos

With iTAG, engineers can take pictures of any damage found and create a task to repair the damage.

Simple To Use

Attach an iTAG, download the app, sign in, and start recording maintenance. It is easy to see which assets have and haven't been maintained. Attach an iTAG, download the app, sign in, and start recording maintenance. It is easy to see which assets have and haven't been maintained.

Schedules Services

iTAG can be used to generate a schedule for service personnel to help them deliver proactive maintenance.

Provides Assurance

The iTAG system assures the end user that their batteries are being serviced comprehensively.

Organised for Easy Viewing

Information is securely stored online to give a current snapshot view of asset maintenance status, location, date, time, and activity type.

Seamless Connectivity

Every KPI of a battery's performance is recorded and can be accessed remotely via your customised data portal.

Technical Specifications

Dimension of the PVC card

86mm x 54mm

Serial Numbers

Unique 12 digital serial numbers

License

Lifetime webstie tracking license with each iTAG

Resources

FAQs

If I lose an iTAG can it be replaced?
Yes.

I don’t know my password, how do I log into the app?
Open this link on your phone or pc: https://www.batterymanagement.net/password_reminder.php
Enter your user name (which is your email address) and batterymanagement.net will send them their password.

I can’t get the app to open (most often occurs after 1st installation):
On your phone you need to go to Settings > General Settings > Device Management and make Philadelphia Scientific a trusted developer.

I can’t see a site on the App or on the web?
You need to contact the administrator for your area. This is often the coordinator.

I can’t see a site or user that I just created?
Contact the tech support person for this organisation for iTAG. The user or site was probably not assigned to a region and/or district, or the correct region/district.

I can’t see any of the new assets my coordinator created.
Synchronise the App on your phone. The phone needs to be able to reach the internet in order to sync.